Arrow Physical Therapy Seattle requires 24 business hours notice when canceling or rescheduling an appointment.

PLEASE NOTE that arriving more than 15 min late to your appointment will require you to reschedule your appointment barring unusual circumstances.

Appointments which are missed or cancelled less than 24 business hours in advance will result in a charge of $100 directly to you. Cancellations may be done via email or phone.  You may also cancel or reschedule your appointment online yourself.

A cancellation waiting list is used.  The earlier that you give our therapists notice of your need to cancel, the earlier that we can offer that appointment time to another patient.  This is important as you might benefit from this service yourself at some point.  

Though the scheduling program is automated to send a reminder email, there can sometimes be a glitch in the system.  It is the patient's responsibility to know when the appointment is, to check with the clinic to confirm if needed, and to arrive on time. 

Special cancellation circumstances will be considered.